Legal Conformity
Guarantee
DURATION AND APPLICATION
Products sold on this site are covered by the 24-month Legal Conformity Guarantee from delivery, as required by European regulations.
WHAT THE WARRANTY COVERS
The warranty covers conformity defects existing at the time of delivery, such as:
-
The product does not match the description.
-
The product is not suitable for the declared use.
HOW TO REQUEST ASSISTANCE
To report a conformity defect, the customer must contact us within 2 months of discovering the defect, attaching:
-
Valid proof of purchase (invoice or receipt).
-
A description of the problem.
PROBLEM RESOLUTION
In the event of a confirmed conformity defect, the customer is entitled to:
-
Free repair or replacement, if possible.
-
Partial or full refund, if repair and replacement are not feasible.
WARRANTY LIMITATIONS
The warranty does not cover damages caused by:
-
Improper use or tampering.
-
Normal wear and tear.